FAQs
Find quick answers to common questions about our products, and more. If you need further help, don’t hesitate to contact us!
What Makes Biney Chocolate Unique?
Biney Chocolate stands out with its premium, handcrafted chocolates made from high-quality ingredients. Our treats are designed to offer a luxurious experience, combining rich flavors with artistic presentation perfect for gifting or indulging.
Can I Customize Chocolates for Special Events?
Absolutely! Biney Chocolate provides customization for weddings, corporate gifts, and special occasions. Email us at gbiney@bineychocolates.us for details.
How Should I Store Biney Chocolates for Freshness?
To preserve the freshness and quality of Biney chocolate, store chocolates in a dry place and at room temperature (ideally 71–74°F). Avoid refrigeration unless necessary (it can cause condensation). Consume within 4–6 weeks for optimal taste.
What Payment Methods Do You Accept?
We accept all major credit/debit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay for secure online checkout.
What Is Your Return or Refund Policy?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact us within 48 hours for a resolution.